Privacy Policy

Introduction

Welcome to A Grade Cleaning Co. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, contact details (such as phone number and email address), and address.
• Payment Information: Payment details and billing information for processing transactions.
• Service-Related Information: Details about the services you request, including preferences and special instructions.
• Technical Data: Information about your visit to our website, such as IP address, browser type, and operating system.

How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Improve Services: To process your service requests, manage bookings, and ensure high-quality service delivery.
• To Communicate: To send you updates, promotional information, and customer service communications related to your requests and our services.
• To Process Payments: To handle billing and payment transactions securely.
• To Improve Our Website: To understand how our website is used and to enhance user experience.

How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:

• Encryption: Using encryption technology to safeguard sensitive data.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Secure Storage: Storing personal data in secure servers with up-to-date security protocols.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: To third-party service providers who assist us in operating our business and delivering services (e.g., payment processors).
• For Legal Reasons: If required by law, regulation, or legal process, or to protect our rights and property.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our site and improve our services. You can adjust your browser settings to refuse cookies, but this may affect your experience on our website.

Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information under certain circumstances.
• Opt-Out: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

A Grade Cleaning Co
Address: 22 Myola Road, Kenwick, WA 6107
Phone: 1300 587 647
Email: [email protected]